Frequently Asked Questions
Please contact us at www.oyakoskincare@gmail.com">www.oyakoskincare@gmail.com if you have further questions!
Do you ship your products?
There is no minimum! And we offer $10 flat rate shipping on orders over $60; and free shipping on orders over $120. We also offer FREE DELIVERY within Medicine Hat, Dunmore and Redcliff. Contact us today to help us put together a custom order for your skin!
What brand of essential oils do you use for your products?
We use Rocky Mountain, Saje and Young Living essential oils for all of our products. All of our ingredients are organic and sourced locally.
Do you accept returns?
Yes! We offer a free 10 day trial period. If you are not satisfied with your purchase, we will refund you the cost without question. We are that confident you will love our products!
If the products don’t contain any preservatives, will they spoil quickly?
Not at all! Our products all have a shelf life of two years.
The risk of spoilage actually comes mainly from water-based products. In most creams and lotions on the market, they are diluted with the number one ingredient which is usually “aqua,” or water. Water-based products are quick to spoil without preservatives. So, instead of using water to dilute our products, we at OYAKO Skincare Company use only highly concentrated ingredients to give you the best bang for your buck! We use oils and butters that are non-comedogenic (won’t clog pores) like organic jojoba oil, organic shea butter, organic unrefined coconut oil and organic rosehip seed oil. Another thing you will notice with oil-based products over water-based ones, is that oil based products are more moisturizing overall and last MUCH longer. For example, our Anti-Aging Eye and Face cream (2.5oz) lasts most people around 3 months!
To be extra sure our products don't spoil, we use the natural preservative, Vitamin E, which works just as well as the chemicals that other companies use. The reason they don't use Vitamin E is the cost. The bonus of using Vitamin E is that it is also wonderful for your skin!
We also use only pre-sterilized jars and bottles, as well as properly sanitized prep materials (bowls, spoons, etc) which prevents unnecessary and early bacterial growth.
My current skincare products contain preservatives and other chemicals but they do make my skin look younger so why should I bother switching?
Though a lot of store bought products do have the ability to temporarily plump the skin, reduce the appearance of fine lines, reduce redness through the use of acids, or prevent acne with even stronger acids, what they do externally is reversed by what they are doing internally to your body. We absorb all of those chemicals and acids through our skin into our bloodstream, which contributes to overall aging over time and therefore conteracts any anti-aging claims these products have. So, it is a short term positive result with long term negative consequences.
We know that the healthier we eat (less processed foods), the better our skin is and it is no different with skincare. Think of the chemicals in skincare like eating fast food. It may satisfy a need for now but the long term risks outweigh the benefit.
At OYAKO Skincare Company, we use the skin's ability to absorb skincare ingredients right into the bloodstream to our advantage, with all of our products containing ingredients that work internally while also working externally. For example, in our Minty Magnesium Muscle Balm, the mentha arvensis soothes aches and pains at the site, while the magnesium and the carefully chosen, high quality essential oils enters the body and relieves pain from the inside out.